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Privacy Policy

Last Updated: April 25, 2026

Your privacy is important to us

Our Commitment to Privacy

At Cotage Trust Bank, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking services.

Information We Collect

Personal Information

  • • Name, address, email, phone number
  • • Date of birth and Social Security Number
  • • Government-issued identification
  • • Employment and income information

Financial Information

  • • Account numbers and balances
  • • Transaction history
  • • Credit and debit card information
  • • Payment and transfer details

Technical Information

  • • IP address and device information
  • • Browser type and version
  • • Operating system
  • • Usage data and analytics

How We Use Your Information

Account Management

To open, maintain, and service your accounts

Transaction Processing

To process payments, transfers, and other transactions

Fraud Prevention

To detect and prevent fraudulent activities

Compliance

To comply with legal and regulatory requirements

Communication

To send important updates and notifications

Service Improvement

To enhance our products and services

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. A cookie is a small text file stored on your device that helps us:

  • Remember your login credentials and preferences
  • Understand how you use our website
  • Provide personalized content and advertisements
  • Improve website performance and security

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement industry-leading security measures to protect your information:

256-bit Encryption

All data transmitted is encrypted using SSL/TLS protocols

Multi-Factor Authentication

Additional security layers to verify your identity

24/7 Monitoring

Continuous monitoring for suspicious activities

Secure Data Centers

Data stored in FDIC-compliant secure facilities

Your Privacy Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request data deletion
Opt-out of marketing communications
Export your data
Lodge a complaint

Questions About Privacy?

If you have any questions or concerns about our privacy practices, please contact us:

Email: support@cotagetrust.com

Phone: +1 (954) 338-6125

Address: 736 Broad Street West Brooklyn, NY 11225